Blog

  • by Thomas Pencek
    Many of us have given more than a passing thought to writing up our life’s experiences for our busy children, who never had time to listen, or our grandchildren who may someday be interested. But Luda Shuster has done more – she has labored for months to craft 7 connected tales of remembrance and illustrated […]
  • by Thomas Pencek
    We’re happy to congratulate Aaron Rubin on the publication of his first book: Financial Adulting – Take Control of your financial Future. Just released in March, with the help of our Service for Profit Publication Support team, this 200+ page volume is full of useful information for those just starting out on, or well along in […]
  • by Thomas Pencek
    I watched with disgust and dismay as the recent publicity unfolded about Wells Fargo Bank and the appalling breach of ethics apparently perpetrated by 5000+ bank employees against its customers – all apparently in the desperate attempt to meet sales quotas for financial services ? Why were these services so difficult to sell that bank employees had to […]
  • by Thomas Pencek
    I’ve always felt that service developers and deliverers can be the most creative marketing people in business. As a group, they are remarkably adept at recognizing market needs and creating and launching services to meet those needs. Last year when my mother was taken to the ER by ambulance, the facility where she lived, which […]
  • by Thomas Pencek
    Jerry Kroth wrote a Thanksgiving message and I can’t get it out of my head. Dr. Kroth is a retired Counseling Psychology professor from Santa Clara University. Besides being a very competent teacher, he has a flare for writing, and has indulged his interest by publishing 15 nonfiction books since 1980 that Amazon considers still […]
  • by Thomas Pencek
    I was working at my desk on a Sunday afternoon, when I got a call from a number I didn’t recognize,“Hello, I am ____ and I am calling about _____ who has used you as a reference for some home repair work. What can you tell me about him? Did he do good work for […]